The second-hand marketplace Users Express Displeasure About Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
